Sunhillo has discovered a potential issue with our Ventnor product relating to the EXAR 7724 DC-DC power controller chip which is used to supply DC power to the Ventnor system circuitry. The EXAR 7724 power part in some instances can fail causing the Ventnor system to power off and not be able to power back on.
A vulnerability has been discovered in SureLine application software v8.7.0 and older that allows unauthenticated operating system (OS) command injection.
Please contact support@sunhillo.com for any additional questions
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An RMA number is required prior to returning any equipment to Sunhillo. Please fill out the form to request an RMA.
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