Support Portal Back Online
The planned upgrade to the Sunhillo Customer Support portal has been completed and the Support Portal is back online.
When contacting support, please provide your product model number and serial number. For more information reference FAQ #1, this will help streamline the support process.
Latest Field Bulletins
Sunhillo Corporation has discovered an issue with our Ventnor product that results in the Ventnor system unexpectedly powering off or failing to power on properly. Once this condition exists the Ventnor system does not power on properly even after a physical power cycle.
Sunhillo has discovered a potential issue with our Ventnor product relating to the EXAR 7724 DC-DC power controller chip which is used to supply DC power to the Ventnor system circuitry. The EXAR 7724 power part in some instances can fail causing the Ventnor system to power off and not be able to power back on.
Please contact firstname.lastname@example.org for any additional questions
Please click the button for Sunhillo’s latest FAQ:
RMA Return Form
An RMA number is required prior to returning any equipment to Sunhillo. Please fill out the form to request an RMA.