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Field Bulletins

Field Bulletin 10: Ventnor COM Express Board Detect Issue

The Ventnor supports an optional COM Express computer module internal to the unit. The circuitry to detect the optional COM Express computer module can intermittently indicate that the module is present when it is not. When this occurs, in addition to Eth0 and Eth1, an Eth2 interface will be available under the SureLine web-based GUI or STUI Network Configuration menu selection. The user can then attempt to configure Eth2 which, in some cases, could lead to erroneous network behavior or prevent access to the unit altogether. Ventnor systems with the optional COM Express computer module installed are not affected by this issue.

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